Microsoft .NET Developer
ContractPod is a market leading Contract Management Software solution start-up headquartered in Central London. Having enjoyed 350% growth over the last 3 years we are looking to expand our team and add an experienced customer focused Software Trainer/Technical Account Manager.
The chosen candidate will work as part of a small, but supportive team and will play a key role in the day-to-day and ongoing support and implementation of our software for our growing household name client base.
- Owning your own client portfolio and ensuring 100% satisfaction
- Responsible for providing day to day support to end users
- Analysis of issues / issue reduction work
- Review processes and seek to improve productivity
- Responsible for technical documentation
- Project management experience
- Contract Management systems
- Experience of Saleforce
- Document Management System would also be advantageous
- Matter Management System would also be advantageous
- Experience in Enterprise level systems support or development
- Excellent communication skills with all levels of the business
- Experience in producing technical documentation